Do you have a Deposit Policy?

The Y Factor’s commitment to care means we want a urologist available to see patients when they need it. In order to minimize no-shows, The Y Factor requires a deposit for special procedures like the no-scalpel vasectomy, Shang Ring Circumcision, and other select procedures. This deposit will be applied to the cost of your urological services or forfeited if you no-show.

*100% of the deposit will be forfeited for no shows or cancellations less than 48 hours prior to the procedure. All cancellations must be via phone call and communication to our office staff. All cancellations or reschedule appointments greater than 48 hours before your procedure qualify for a refund or reapply the deposit to that later date.