HIPAA Notice of Privacy Practices

Effective Date: October 05, 2025

This Notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Commitment to Your Privacy

The Y Factor is committed to keeping your health information private. The law requires us to maintain the privacy of your protected health information (“PHI”) and to give you this notice about our privacy practices and your rights.

How We May Use and Disclose Your Health Information

We may use your health information in the following ways:

  • For Treatment: We may use or share your information with doctors, nurses, or other healthcare providers involved in your care.
  • For Payment: We may use your information to bill and collect payment from you, your insurance company, or a third party.
  • For Healthcare Operations: We may use your health information to improve our services, conduct quality assessments, and for staff training.
  • As Required by Law: We may disclose your information when required to do so by federal, state, or local law, such as for public health activities, health oversight, or legal proceedings.

Your Rights Regarding Health Information

You have rights regarding the health information we maintain, including:

  • Right to Access: You may request to inspect and receive a copy of your medical records.
  • Right to Amend: If you feel that your medical information is incorrect or incomplete, you may request an amendment.
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures of your health information made by us.
  • Right to Request Restrictions: You may request that we restrict certain uses or disclosures of your information.
  • Right to Request Confidential Communications: You may request that we contact you in a specific way.
  • Right to a Paper Copy of This Notice: You may obtain a paper copy of this notice upon request.

Our Responsibilities

  • We are required by law to maintain the privacy of your information.
  • We must follow the duties and privacy practices described in this notice and provide you a copy of it.
  • We will notify you if a breach occurs that may have compromised your health information.

Changes to This Notice

We reserve the right to change our privacy practices and this notice at any time. The updated notice will apply to all current and future health information. Copies of the updated notice will be available at our front desk and on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health & Human Services. Filing a complaint will not affect the quality of care you receive.

Contact Information

For questions, requests, or complaints, please contact:

The Y Factor
Phone: (832) 358-8600