PATIENT EXPERIENCES

I’ve been treated by Ben Martinez for a few years here now and he’s outstanding with his level of care!I would highly recommend Y Factor to any Man looking to improve their health!

From the scheduling to the procedure, staff and doctor made everything seamless and stress free. Arturo and Dr. Russell did a wonderful job with the information and making the experience seamless and comfortable!!

I was looking to get a vasectomy with a minimal amount of time and effort, and the entire process and procedure was quick and painless. Appointment was made online, consultation and procedure were 2 days later, I was in and out in less than an hour. Couldn't be happier with the experience.

Dr. Russell Williams is a professional. I got a procedure done at his clinic and it turned out better than I expected. I recommend his clinic for anyone looking to get any male procedures done.

It was real quick and easy

I had an exceptional experience at Dr. Benancio Martínez’s office. From the moment I walked in, the front desk staff provided outstanding service, making the check-in process smooth and welcoming. A special mention goes to Manuel Benavides, who assisted me with great professionalism and kindness upon my arrival. Dr. Martínez is an incredibly knowledgeable and caring professional who takes the time to address all concerns thoroughly. His expertise and attentiveness made me feel completely at ease throughout my visit. I also want to highlight the laboratory staff, who demonstrated remarkable efficiency and professionalism, ensuring the process was quick and comfortable. The entire team at this office truly goes above and beyond to provide top-notch care. Highly recommended!

This Team is here to Help!! I met with the FNP - Ben Martinez yesterday and speaking to him about what was going on, where I’ve been with care, etc; Ben just listened. He took my complex situation of where I’ve been and what I’ve done prior and melded a customized plan for me, knowing that Overall Health & Longevity were the most important with me. It’s been a long time since I’ve spoken with a care team that just wants to help like that. He’s been doing this for years, and probably knew the answer to my question when I was 1/4 of the way into my schpiel, but he listened anyways and let me finish my monologue of what kind of care I’ve received and where I’m wanting to go. It was Incredible service and Ben gets it, he’s here to Help and the Team at the front desk are All Stars too, super kind and you can tell how the staff works together that they’re in an atmosphere where autonomy is prioritized. The guy at the front desk even talked to me about Premier League Soccer and Champions League, it was just great all the way around 😊

DR.GRIMALDO is by far one of the best if not the best at what he does I went in with a health scare of TYPE 2 DIABETES and when I explained what was going on with my body he knew exactly what it was and what was going on with my body. He gave me a complete breakdown of the diagnosis and course of action on what our game plan will be and how things would go if put in the work on top of that gave me a diet and workout plan as well I must say this guy knows exactly what he is doing and things are definitely going in the right direction making him my PCP was definitely one of my better choices in 2024

Dr Williams is great! I recommend 100% for a Vasectomy (painless). Staff is very professional as well.

Very nice people good customer service good doctor

I thought I was proactive with my health, but all my male brothers, we need to think about our bottom elevator and keep up with the maintenance, this is where Dr. Williams come in. The "Y" Factor is very knowledgeable and utilizes the latest techniques and technology. Just make Dr. Williams and his organization a part of your whole-health body maintenance. Larry Felder

Both Dr’s at this location are true professionals. I highly recommend giving them a try. You’ll notice by their schedule that this place is popular. It’s that way for a reason! Dr. Williams and Martinez both have great bedside manner.

Got a vasectomy here and go for my normal urology concerns. Excellent practice. Highly recommend.

Procedure was quick and no pain!

The Best! Doctor Grimaldo is the best, hands down. A professional in all aspects. Dr. Grimaldo took the time to listen to my concerns, let me know the best plan of attack to battle those concerns and throughly explained the pros and cons of it to me. The staff was super professional and inviting, the office is top notch. I was impressed with the facility as well.Coming into PriMALE health was like speaking with family. You will not be disappointed!

About as easy as it gets for a vasectomy! Very little pain and smooth process from start to finish!

Look No Further - The Best Male Health Clinic! I followed Dr. Grimaldo over from his previous place of employment. While there, he built an incredible men's health program that thrived for years, but sadly, the primary provider pulled the plug on that aspect of the practice. There were A LOT of us that were 'orphaned' and had to go find clinics in the interim that paled in comparison to the comprehensive care that Dr. Grimaldo provides. I'm so happy that he's finally back with his own clinic where he calls the shots. He truly cares about his patients and always goes the extra mile to help you achieve your goals. If you're seeking a men's clinic, look no further!

Great doctor and staff I had my first visit with Dr Grimaldo and it would be impossible for me to be more impressed with him and his staff. They are courteous, take their time and are able to answer any questions you may have.

Awesome team there. I highly recommend and I am a Scrooge . Friendly helpful attentive , and will put in the extra effort to help with labs and billing and other issues . Procedure is the most efficient one possible same day for everything’s. Dr.Williams is awesome no issues no problem I was nervous but the PAs and surgical team was awesome in and during the procedure .

Great place. Ben Martinez is in particular good. Professional, informative, helpful and thorough. Highly recommend him.

Before I begin this review I'd like to disclose that I am a pharmacist in the Houston area. As my partner and I embarked on our fertility journey, we were fortunate enough to find ourselves under the care of Dr. Russel Williams, a true beacon of hope and expertise in the realm of reproductive medicine. From our very first consultation to the joyous moment of conception, Dr. Williams guided us with unwavering dedication, compassion, and unparalleled skill. One of the most remarkable aspects of our experience with Dr. Williams was his ability to create a personalized treatment plan tailored specifically to our needs and circumstances. They took the time to thoroughly understand our medical history, concerns, and aspirations, ensuring that every step of the process was meticulously designed to optimize our chances of success. Beyond their exceptional medical acumen, the providers at the Y-factor possess a rare gift for fostering trust and instilling confidence in their patients. They patiently answered all of our questions, alleviated our anxieties, and provided unwavering support at every turn. Their genuine empathy and warmth not only made us feel valued and respected but also helped us navigate the emotional rollercoaster that often accompanies fertility treatment. I admit I was a little scared of going under the knife at first, but years later it was well worth it! Throughout our journey, they demonstrated a commitment to staying at the forefront of scientific advancements and innovations in reproductive medicine. Their state-of-the-art facilities and cutting-edge techniques instilled us with a sense of assurance that we were receiving the best possible care available. Thanks to the Y-Factor's expertise and dedication, we are now overjoyed to be be happy parents to our long-awaited bundle of joy. Our journey to parenthood was transformed into a reality beyond our wildest dreams, and we owe it all to the extraordinary care provided by doc. In conclusion, I wholeheartedly recommend the Y-Factor to anyone embarking on their own fertility journey. Their combination of medical excellence, personalized attention, and genuine compassion sets them apart as a true leader in the field of reproductive medicine. With them by your side, you can rest assured that you are in the most capable and caring hands possible.

Quick and painless. Dr Robert was amazing

I went through the Y Factor with Russel Williams for a vasectomy and honestly it is such an easy procedure. 10 minutes with just a little discomfort, I take a Tylenol when I got home for little bit of pain that I had then one the next night as well. Dr Williams talks with you the whole time and there is a TV above you. Makes the time go quite fast. 3-4 days of light activity and I felt pretty good. 7 days I was back in the saddle, if you get my meaning. Nothing changed for function or feeling. The labs were done, they can be done in a lot of locations which is really convienent for me. Unfortunatly I was once of the lucky less than one percent that still has swimmers. Not many but enough to be concerned so I went in for a second one which they call a "double lock". Honestly this seemed even quicker and I had very little discomfort. Even having to do this twice I strongly reccomend this easy, safe and effective procedure. Just make sure you don't want any more babies and this is an excellent way to make sure of that, and allow for lots of fun later.

Dr. Russell Williams and his staff are next to none. In 2016 Dr. Russell preformed my vasectomy. Me and my wife decided to have another child so I went back to Dr. Williams and had a Vasectomy Reversal done at the beginning of October of 2022. Within weeks of trying my wife got pregnant. We had a Beautiful baby girl in August of 2023. Now it’s December of 2023 and Dr. Williams preformed another reversal on me. I Can’t say enough about him.

Very professional and quick service.

15 years ago, I had a vasectomy and recently needed a sperm retrieval for my wife’s IVF procedure. I also had been experiencing discomfort in my left testicle because of a mass which was discovered during an ultrasound at Dr Williams office. Dr Williams took care of both issues with one single surgery. His office staff were extremely helpful, and all office visits are relatively quick. Hands down, he is one of the best Urologist I have ever been to and would definitely recommend his office to others.

Dr. Williams was amazing! As someone who tends to freak out about getting blood drawn, I was honestly pretty freaked out by the time the procedure rolled around. Dr. Williams was very thorough with what he did. Offered to re-explain everything if I’d liked. He carried the conversation very well and was very quick and efficient! The pain was extremely minimal. I’d say pain level was 0-1. I was so happy that it went so well and that it was nothing like how I thought. I definitely recommend anyone looking to get a vasectomy to pay Dr. Williams a visit!

Dr. Williams is one of the best!

Friendly staff, clean well kept office. Procedure was quick and minimal pain

Great experience. Easy and convenient.

Dr. Williams and his team do a great job. Everything very well explained and and executed! Highly recommend the Y factor!

I recently had the pleasure of visiting The Y Factor, and I cannot express enough how impressed I am with the level of care I received, particularly from Nurse Practitioner Ben Martinez. From the moment I walked in, the atmosphere was warm and welcoming, creating an environment that immediately put me at ease. The staff at the front desk especially Zuleika was friendly and efficient, streamlining the check-in process. Ben Martinez, Nurse Practitioner, demonstrated a high level of professionalism and expertise throughout my visit. He took the time to thoroughly discuss my concerns, patiently answering all my questions and addressing any uncertainties I had. Ben's compassionate and personable approach made me feel comfortable discussing sensitive health matters, fostering open communication.

Excellent service, fast procedure and not painful at all! Dr. Williams was extremely nice and professional! Plusss they have TV’s in every room for you to watch while the procedure is being done!

I had a great experience at the Y-factor. Scheduling was convenient and the procedure was quick and painless!

Doctor Williams was the best quick process don’t over think it listen 2 a few songs and you will be good

I came into get a vasectomy not knowing what to expect. The whole procedure took 15 minutes with little to no pain. Dr talked to me through the whole process to ease my mind from what was going on. Would highly recommend the Y Factor for your place to get your vasectomy.

One of the best Doctor experiences I have ever had in what could have been a very awkward experience. Doctor Williams is great!

Ben Martinez, nurse practitioner is fantastic! He was extremely thorough walking through various topics that we discussed over the years. I understand that he does most of the evaluation appointment for many of Dr. Williams’ procedures, and I highly recommend him as well as Dr. Williams!

I've been coming here for about 4 or 5 years now and the customer service is great. They're good for the guys out there, but by far I want to say that Danielle needs to stand out and be rewarded I heard professionalism, heard energy on the phone and just very friendly and makes you feel at home.

I recently had an appointment here. Mr. Martinez was very thorough and gave helpful information regarding my issues. There were issues with the follow-up of receiving the medication that he prescribed me, that I don't believe was his fault, but made it really stressful trying to navigate. The services were good, but each time I've been here I've had these issues with administrative follow-up, so this could be better. Update: The clinic did reach out after my experience and were very helpful in getting me the follow-up services and medication. I truly appreciate it. Thanks

Dr Martinez and Dr Williams are AMAZING! I highly recommend for all men to get checked out! Dont wait the sooner the better !

Great patient care and comfort. I’ll echo what most patients have stated; the pain is very MINIMAL and the procedure is QUICK! I’m extremely happy that I chose The Y Factor!

Easy peasy! And I love the follow ups! Yes I forced my hubz to go! Paid cash! Drove my hubs home n got him a cone otw! He went to work the next day! ✨✨✨✨

Caring, Passionate, and professional I was on the fence about seeking care / testing for my issue, but Dr. Grimaldo took the time to explain to me possible issues, causes, and treatments. He was able to calm my nerves, and I went through with the treatment plan. I am very happy I did and that Dr. Grimaldo was the physician in charge of my care. Would highly recommend.

caring and delivers results! Dr. Grimaldo has helped me stay in my athletic and human prime with excellent care. He's also helped me maintain great fertility health with his protocols