PATIENT EXPERIENCES

I've been coming here for about 4 or 5 years now and the customer service is great. They're good for the guys out there, but by far I want to say that Danielle needs to stand out and be rewarded I heard professionalism, heard energy on the phone and just very friendly and makes you feel at home.

Ben Martinez, nurse practitioner is fantastic! He was extremely thorough walking through various topics that we discussed over the years. I understand that he does most of the evaluation appointment for many of Dr. Williams’ procedures, and I highly recommend him as well as Dr. Williams!

I recently had an appointment here. Mr. Martinez was very thorough and gave helpful information regarding my issues. There were issues with the follow-up of receiving the medication that he prescribed me, that I don't believe was his fault, but made it really stressful trying to navigate. The services were good, but each time I've been here I've had these issues with administrative follow-up, so this could be better. Update: The clinic did reach out after my experience and were very helpful in getting me the follow-up services and medication. I truly appreciate it. Thanks

Dr Martinez and Dr Williams are AMAZING! I highly recommend for all men to get checked out! Dont wait the sooner the better !

Great patient care and comfort. I’ll echo what most patients have stated; the pain is very MINIMAL and the procedure is QUICK! I’m extremely happy that I chose The Y Factor!

Easy peasy! And I love the follow ups! Yes I forced my hubz to go! Paid cash! Drove my hubs home n got him a cone otw! He went to work the next day! ✨✨✨✨

I’ve been a Dr Grimaldo’s patient for more than 5 years and he is the best doctor I’ve ever had in US. Extremely knowledgeable, worried about his patients, open to discussing treatments with real and updated scientific data and always looking for what’s best for his patients. Highly recommend!

Ever since I first met Dr. Grimaldo my overall health and wellness has been increasing with each visit. He is extremely thorough, and he takes his profession very seriously. Nothing he does is one size fits all approach. He went through my lab work with me in detail and truly tailored my health care plan based upon my labwork! I am so grateful to have found Dr. Grimaldo and I would recommend him to anyone who wants to feel their best and live an exceptional healthy life that you can truly maintain every day! We are also expecting our third child so I assure you; you will not be disappointed! Thanks Doc!

Went to the Y Factor a little while ago, was waiting to see how things played out before leaving a review. Went in for the shang ring circumcision, and wow, such a difference! Medically manscaped as they said. Its pretty different after, but guys if youve been considering it, this is the place! Like a brand new little man down there after. Love the new look and feel down below. So much cleaner! Glad i finally bit the bullet and went to these guys

My wife and I had been trying for a baby for over 3 years before finding this place. They had diagnosed me with male infertility within 2 weeks and immediately started me on treatments to boost my testosterone levels. The next month, my wife was pregnant! We will forever be grateful for Dr. Grimaldo and his team for giving us the chance to be parents! When we were ready to try for baby #2, I immediately started treatments again and my wife was pregnant within 2 months! Dr. Grimaldo gave us a new life!

I am in my late 50's and had given up on pills trying to fix my ED. Dr Martinez guided me through my options and we decided to try ejections. Sounds scary not bad at all, I now can have experiences in the bedroom again, and my wife and I are happier for it. I have other health issues and this was the right choice for me. Thanks for giving me back a part of my marriage that was missing. Don't give up gentlemen!
Thanks,
Roger

Vasectomy procedure was quick and Dr Williams was very kind and keeps you distracted during the procedure.

Dr. Williams was great, very quick and professional

These guys are great. Specially Dr. Grimaldo. I got a consultation to make sure everything was OK with me to have kids and sure thing I got my wife pregnant very shortly after treatment.

Great place, I highly recommend! They have the best providers!

Dr. Williams did my Circumcision in the office in 15 minutes with local anesthesia, recovery went smooth and my wife is happy now! Team is very friendly and professional, willing to answer any of my questions every time I called the office and the facility is clean and neat all the time.

I got my vasectomy and everything went extremely well. The staff was friendly, professional and very helpful explaining what to expect for the procedure. Dr. Williams made me feel extremely comfortable during the procedure. When I came in I was extremely nervous but the medical assistant and Dr. Williams were great at making feel comfortable and the whole procedure was smooth and painless. The clinic has also helped me with my low testosterone and continue to do so. I HIGHLY RECOMMEND this clinic, Dr. Williams and his team are top notch.

Dr. Russell Williams and his staff has been my team for Urological situations for more than 15 years and they are just Great. Highly RECOMMEND!

Dr. Grimaldo is such a fantastic doctor I wished he worked with women! My husband and I reviewed results and I left with no questions and so much knowledge it was more then I hoped for. Thank you to the “Y” factor for having some amazing doctors and giving men and families real solutions and answers! If you are ever seeking answers to the male genitalia or just answers for male anatomy seek out the Y factor!

Came and saw Dr. Grimaldo regarding fertility issues. He was very informative and helpful and the treatment was very successful. Our son just turned 3 months old this week! Thanks Y Factor.

Great and fast experience from the front desk to the Doctor Mr.Mike , gladly answered and provided me information about my questions without making me feel under pressure towards any decision making

Very friendly and knowledgeable. Took the time to explain every detail and listen to all my questions. Will recommend this place to everyone

Awesome service and Dr.G is legit!

I had been going to another clinic for nearly a year and had battled significant side effects. Then I met Dr. Grimaldo at The Y Factor. He took a scientific approach to my healthcare and I’m very, very pleased with the progress. This clinic and all the staff are top notch. Give them a try!!

I had been going to another clinic for nearly a year and battled significant side effects. Then I met Dr. Grimaldo at The Y Factor. He took a scientific approach to my health and I’m getting the results I want naturally!!! The clinic and the staff are top notch. Give them a try!!

Tristan Grimaldi was pleasant to speak with, great service

Great staff very friendly and they listen to your needs. Dr. Grimaldo is very professional and I felt like he really cares about what you want to accomplish, would highly recommend this facility!!!

Outstanding service. Dr. Williams is a genuine expert in his field. He and his staff were willing to go the extra mile to find the problem and perform an experience based data-driven analysis in order to craft a plan unique,, with my input, to help me solve it. Can’t recommend them enough!

Dr. Williams was very nice and professional!

First time coming to the Y factor and the entire staff made everything comfortable for me. They answer all my questions and Mike was one of the coolest. He’s easy to talk to and open up to! Highly recommend this place.

Great experience. I had a couple issues with scheduling but Dr. Williams was very good.

Dr. Kyle Garrow has been great! Highly recommended!

The best urologists in the city of Houston!! so long story short I have been having problems and I went to many urologist about my issue around the city and nobody could find the problem that was going on I almost gave up… But than I came here !! I spoke with Mike manis he listened to everything I said He was VERY Knowledgeable and explained to me what he think was going on & he FOUND THE ISSUE !!! I went to so many urologist before they would tell me oh everything is normal and that they couldn’t find anything but i knew things were not normal …and mike manis found it !! The whole staff and doctors are amazing !!! I am in good hands here ! And on my way to getting back right !! Thank you y factor !! AMAZING

Dr Williams was very professional, explained everything I needed explained and made me feel very comfortable with the entire vasectomy procedure as a whole. I would recommend the y factor for any men's needs.

Procedure was fast and professional. The anxiety beforehand was the worst part but was over before I knew it.

Quick, v painless and v simple check in/process

The procedure was quick and painless. Glad I chose the Y Factor.

From checking in and checking out. Awesome service. Everyone was extremely nice when I arrive. Blood pressure was a little high before the procedure but went down after everything was done hahah. Very clean and up to date facility. I would recommend all Gentlemen to visit Dr. William was Very professional with a good sense of humor. I will recommend to all family and friends!. Thank you Dr Williams!

I had great experience. The office is very clean and the staff is friendly and helpful. They answer any and all questions or concerns I had. The vasectomy was done very well and I enjoyed the conversation with Dr Williams. He has done this thousands of time so I felt like I was in good hands. If a vasectomy is right for you, I recommend the Y Factor. 5 stars.

Dr Grimaldo made me feel comfortable and provided me with all the information I needed! Definitely recommend.

Finally I see a doctor that will take his time and sit down with you and go over everything with you. Friend of my recommended me to this place and I’m nothing but happy to giving them a visit . Totally recommend This place .

Guys, if you're worried or nervous about the vasectomy procedure like I was, believe me, the only bad part was the fear I had before my procedure. It was not painful. Doctor Williams was very professional and easy going. He was careful, I didn't feel him being rough, or in a hurry at any time. He talked me through it and put my nerves at ease. I wish I could go back and talk to myself yesterday. There is honestly nothing to fear. I highly recommend Dr. Williams and The Y Factor

Choose this one if you want to guarantee you get better. Went to like 3 different ones prior, only walked out of this one feeling like I got closer to solving anything.

Best urology clinic I ever been to.

Was very nice and helpful. Made me feel at home.