PATIENT EXPERIENCES
(Patients experiences are not predictive results of your care)
“In soccer you’re always looking for an edge to be the best and now I’ve found that same edge when it comes to my urological health thanks to The Y Factor!” – Brian Ching
- Great place. Ben Martinez is in particular good. Professional, informative, helpful and thorough. Highly recommend him.Peter S.3/06/2024Before I begin this review I'd like to disclose that I am a pharmacist in the Houston area. As my partner and I embarked on our fertility journey, we were fortunate enough to find ourselves under the care of Dr. Russel Williams, a true beacon of hope and expertise in the realm of reproductive medicine. From our very first consultation to the joyous moment of conception, Dr. Williams guided us with unwavering dedication, compassion, and unparalleled skill. One of the most remarkable aspects of our experience with Dr. Williams was his ability to create a personalized treatment plan tailored specifically to our needs and circumstances. They took the time to thoroughly understand our medical history, concerns, and aspirations, ensuring that every step of the process was meticulously designed to optimize our chances of success. Beyond their exceptional medical acumen, the providers at the Y-factor possess a rare gift for fostering trust and instilling confidence in their patients. They patiently answered all of our questions, alleviated our anxieties, and provided unwavering support at every turn. Their genuine empathy and warmth not only made us feel valued and respected but also helped us navigate the emotional rollercoaster that often accompanies fertility treatment. I admit I was a little scared of going under the knife at first, but years later it was well worth it! Throughout our journey, they demonstrated a commitment to staying at the forefront of scientific advancements and innovations in reproductive medicine. Their state-of-the-art facilities and cutting-edge techniques instilled us with a sense of assurance that we were receiving the best possible care available. Thanks to the Y-Factor's expertise and dedication, we are now overjoyed to be be happy parents to our long-awaited bundle of joy. Our journey to parenthood was transformed into a reality beyond our wildest dreams, and we owe it all to the extraordinary care provided by doc. In conclusion, I wholeheartedly recommend the Y-Factor to anyone embarking on their own fertility journey. Their combination of medical excellence, personalized attention, and genuine compassion sets them apart as a true leader in the field of reproductive medicine. With them by your side, you can rest assured that you are in the most capable and caring hands possible.D P.3/03/2024I went through the Y Factor with Russel Williams for a vasectomy and honestly it is such an easy procedure. 10 minutes with just a little discomfort, I take a Tylenol when I got home for little bit of pain that I had then one the next night as well. Dr Williams talks with you the whole time and there is a TV above you. Makes the time go quite fast. 3-4 days of light activity and I felt pretty good. 7 days I was back in the saddle, if you get my meaning. Nothing changed for function or feeling. The labs were done, they can be done in a lot of locations which is really convienent for me. Unfortunatly I was once of the lucky less than one percent that still has swimmers. Not many but enough to be concerned so I went in for a second one which they call a "double lock". Honestly this seemed even quicker and I had very little discomfort. Even having to do this twice I strongly reccomend this easy, safe and effective procedure. Just make sure you don't want any more babies and this is an excellent way to make sure of that, and allow for lots of fun later.Aaron T.12/10/2023Dr. Russell Williams and his staff are next to none. In 2016 Dr. Russell preformed my vasectomy. Me and my wife decided to have another child so I went back to Dr. Williams and had a Vasectomy Reversal done at the beginning of October of 2022. Within weeks of trying my wife got pregnant. We had a Beautiful baby girl in August of 2023. Now it’s December of 2023 and Dr. Williams preformed another reversal on me. I Can’t say enough about him.Jesse J.12/09/2023Dr. Williams was amazing! As someone who tends to freak out about getting blood drawn, I was honestly pretty freaked out by the time the procedure rolled around. Dr. Williams was very thorough with what he did. Offered to re-explain everything if I’d liked. He carried the conversation very well and was very quick and efficient! The pain was extremely minimal. I’d say pain level was 0-1. I was so happy that it went so well and that it was nothing like how I thought. I definitely recommend anyone looking to get a vasectomy to pay Dr. Williams a visit!Cameron P.12/08/202315 years ago, I had a vasectomy and recently needed a sperm retrieval for my wife’s IVF procedure. I also had been experiencing discomfort in my left testicle because of a mass which was discovered during an ultrasound at Dr Williams office. Dr Williams took care of both issues with one single surgery. His office staff were extremely helpful, and all office visits are relatively quick. Hands down, he is one of the best Urologist I have ever been to and would definitely recommend his office to others.D J.12/08/2023Excellent service, fast procedure and not painful at all! Dr. Williams was extremely nice and professional! Plusss they have TV’s in every room for you to watch while the procedure is being done!Sergio F.12/01/2023Dr. Williams and his team do a great job. Everything very well explained and and executed! Highly recommend the Y factor!Diego R.12/01/2023I recently had the pleasure of visiting The Y Factor, and I cannot express enough how impressed I am with the level of care I received, particularly from Nurse Practitioner Ben Martinez. From the moment I walked in, the atmosphere was warm and welcoming, creating an environment that immediately put me at ease. The staff at the front desk especially Zuleika was friendly and efficient, streamlining the check-in process. Ben Martinez, Nurse Practitioner, demonstrated a high level of professionalism and expertise throughout my visit. He took the time to thoroughly discuss my concerns, patiently answering all my questions and addressing any uncertainties I had. Ben's compassionate and personable approach made me feel comfortable discussing sensitive health matters, fostering open communication.Sunny P.12/01/2023
- One of the best Doctor experiences I have ever had in what could have been a very awkward experience. Doctor Williams is great!David D.11/24/2023I had a great experience at the Y-factor. Scheduling was convenient and the procedure was quick and painless!Kash M.11/24/2023Doctor Williams was the best quick process don’t over think it listen 2 a few songs and you will be goodMarquis W.11/24/2023I've been coming here for about 4 or 5 years now and the customer service is great. They're good for the guys out there, but by far I want to say that Danielle needs to stand out and be rewarded I heard professionalism, heard energy on the phone and just very friendly and makes you feel at home.Keith R.9/12/2023Ben Martinez, nurse practitioner is fantastic! He was extremely thorough walking through various topics that we discussed over the years. I understand that he does most of the evaluation appointment for many of Dr. Williams’ procedures, and I highly recommend him as well as Dr. Williams!corey w.9/12/2023I recently had an appointment here. Mr. Martinez was very thorough and gave helpful information regarding my issues. There were issues with the follow-up of receiving the medication that he prescribed me, that I don't believe was his fault, but made it really stressful trying to navigate. The services were good, but each time I've been here I've had these issues with administrative follow-up, so this could be better. Update: The clinic did reach out after my experience and were very helpful in getting me the follow-up services and medication. I truly appreciate it. ThanksLazaro S.8/14/2023Dr Martinez and Dr Williams are AMAZING! I highly recommend for all men to get checked out! Dont wait the sooner the better !aj f.6/18/2023Great patient care and comfort. I’ll echo what most patients have stated; the pain is very MINIMAL and the procedure is QUICK! I’m extremely happy that I chose The Y Factor!Johnathan L.4/21/2023Easy peasy! And I love the follow ups! Yes I forced my hubz to go! Paid cash! Drove my hubs home n got him a cone otw! He went to work the next day! ✨✨✨✨Kenda H.3/10/2023Caring, Passionate, and professional I was on the fence about seeking care / testing for my issue, but Dr. Grimaldo took the time to explain to me possible issues, causes, and treatments. He was able to calm my nerves, and I went through with the treatment plan. I am very happy I did and that Dr. Grimaldo was the physician in charge of my care. Would highly recommend.Vance2/20/2023caring and delivers results! Dr. Grimaldo has helped me stay in my athletic and human prime with excellent care. He's also helped me maintain great fertility health with his protocolsRaheel R.2/19/2023Top notch men's health experience! I recently completed my telehealth visit with Dr. Grimaldo and I am just blown away by his sheer knowledge in the field of men's urological health. He was patient with me during our encounter and answered all my questions to my satisfaction. He was able to explain the pathophysiology of my clinical concerns and provided key recommendations to help address my men's health in a non-invasive manner. I appreciate his time and the knowledge he shared with me. I feel confident that my men's health is in good hands under his clinical care.Rey F.2/17/2023Highly Recommended Tristian was very easy to work with. He was able to break down complicated topics into simple terms that an average everyday guy, like myself, can easily comprehend. My visit with him was very calm, relaxed, positive. I highly recommend a visit with Tristian without reservation.Anthony B.2/04/2023Dr. Grimaldo is awesome! Very professional! I had a great visit, very quick and easy. Got well taken care of! Enjoyed my time with Dr. Grimaldo!Francisco2/03/2023I’ve been a Dr Grimaldo’s patient for more than 5 years and he is the best doctor I’ve ever had in US. Extremely knowledgeable, worried about his patients, open to discussing treatments with real and updated scientific data and always looking for what’s best for his patients. Highly recommend!Luis F.12/08/2022
- Ever since I first met Dr. Grimaldo my overall health and wellness has been increasing with each visit. He is extremely thorough, and he takes his profession very seriously. Nothing he does is one size fits all approach. He went through my lab work with me in detail and truly tailored my health care plan based upon my labwork! I am so grateful to have found Dr. Grimaldo and I would recommend him to anyone who wants to feel their best and live an exceptional healthy life that you can truly maintain every day! We are also expecting our third child so I assure you; you will not be disappointed! Thanks Doc!Dave12/07/2022Went to the Y Factor a little while ago, was waiting to see how things played out before leaving a review. Went in for the shang ring circumcision, and wow, such a difference! Medically manscaped as they said. Its pretty different after, but guys if youve been considering it, this is the place! Like a brand new little man down there after. Love the new look and feel down below. So much cleaner! Glad i finally bit the bullet and went to these guysSam T.12/04/2022My wife and I had been trying for a baby for over 3 years before finding this place. They had diagnosed me with male infertility within 2 weeks and immediately started me on treatments to boost my testosterone levels. The next month, my wife was pregnant! We will forever be grateful for Dr. Grimaldo and his team for giving us the chance to be parents! When we were ready to try for baby #2, I immediately started treatments again and my wife was pregnant within 2 months! Dr. Grimaldo gave us a new life!Justin H.11/14/2022I am in my late 50's and had given up on pills trying to fix my ED. Dr Martinez guided me through my options and we decided to try ejections. Sounds scary not bad at all, I now can have experiences in the bedroom again, and my wife and I are happier for it. I have other health issues and this was the right choice for me. Thanks for giving me back a part of my marriage that was missing. Don't give up gentlemen!
Thanks,
RogerRetroRog10/26/2022Vasectomy procedure was quick and Dr Williams was very kind and keeps you distracted during the procedure.Kole P.10/17/2022These guys are great. Specially Dr. Grimaldo. I got a consultation to make sure everything was OK with me to have kids and sure thing I got my wife pregnant very shortly after treatment.Alejandro B.10/06/2022Dr. Williams did my Circumcision in the office in 15 minutes with local anesthesia, recovery went smooth and my wife is happy now! Team is very friendly and professional, willing to answer any of my questions every time I called the office and the facility is clean and neat all the time.Carlos A.9/30/2022Dr. Russell Williams and his staff has been my team for Urological situations for more than 15 years and they are just Great. Highly RECOMMEND!Alain F.9/30/2022I got my vasectomy and everything went extremely well. The staff was friendly, professional and very helpful explaining what to expect for the procedure. Dr. Williams made me feel extremely comfortable during the procedure. When I came in I was extremely nervous but the medical assistant and Dr. Williams were great at making feel comfortable and the whole procedure was smooth and painless. The clinic has also helped me with my low testosterone and continue to do so. I HIGHLY RECOMMEND this clinic, Dr. Williams and his team are top notch.luis l.9/30/2022Dr. Grimaldo is such a fantastic doctor I wished he worked with women! My husband and I reviewed results and I left with no questions and so much knowledge it was more then I hoped for. Thank you to the “Y” factor for having some amazing doctors and giving men and families real solutions and answers! If you are ever seeking answers to the male genitalia or just answers for male anatomy seek out the Y factor!Ebbie J.9/19/2022Came and saw Dr. Grimaldo regarding fertility issues. He was very informative and helpful and the treatment was very successful. Our son just turned 3 months old this week! Thanks Y Factor.Jedmond T.9/19/2022
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