Frequently Asked Questions
Choosing a men’s health provider involves trust, clarity, and understanding how care actually works. Below are answers to the most common questions patients ask about The Y Factor, our approach to care, and what to expect before and after your visit.
If you don’t see your question here, our team is happy to help during your consultation.
General Questions About The Y Factor
What is The Y Factor?
The Y Factor is a physician-led men’s health, fertility, and urology platform focused on diagnostic-driven care. We specialize in evaluating and managing conditions related to hormones, fertility, sexual health, and general urology through a structured, evidence-based approach.
What makes The Y Factor different from other men’s health clinics?
Our model prioritizes:
- medical evaluation before treatment
- diagnostics to identify root causes
- physician oversight
- individualized care planning
We do not offer one-size-fits-all protocols or “walk-in treatment” models.
Do I need a referral to be seen?
No referral is required. Patients may schedule directly for consultation or diagnostic evaluation.
Appointments, Scheduling, and Visits
What happens at my first visit?
Your initial visit focuses on understanding your concerns, reviewing medical history, and determining whether diagnostic testing is appropriate. Treatment decisions are not made blindly and may occur after results are reviewed.
Do you offer same-day services?
In some cases, diagnostics or services may be performed on the same day, depending on clinical appropriateness and scheduling availability. This is determined by your provider.
Do you offer telehealth visits?
Telehealth may be available for certain consultations, follow-ups, or discussions of results when clinically appropriate.
Diagnostics and Evaluation
Why do you emphasize diagnostics so heavily?
Many men’s health symptoms overlap. Fatigue, sexual dysfunction, and fertility concerns can have hormonal, vascular, metabolic, or neurologic causes. Diagnostics allow us to identify the true driver rather than guessing.
What types of diagnostics do you offer?
Diagnostics may include:
- laboratory testing
- ultrasound imaging
- fertility testing
- hormonal evaluation
Testing is recommended based on medical need, not as a default.
Will I receive an explanation of my results?
Yes. All diagnostic results are reviewed with you, and their implications are explained clearly so you understand next steps.
Treatments and Ongoing Care
Do you prescribe treatment at the first visit?
Not always. Treatment decisions are made after appropriate evaluation and review of diagnostic findings.
Do you offer non-surgical options?
Yes. Many conditions can be managed medically or through non-surgical approaches depending on the diagnosis.
Can treatment plans change over time?
Yes. Ongoing reassessment is a core part of our approach. Treatments may be adjusted, paused, or discontinued based on response and safety.
Membership and Ongoing Care Models
Do I have to join a membership to receive care?
No. Some services are available on a transactional basis. Membership is recommended only when ongoing monitoring and oversight are clinically appropriate.
What is the benefit of membership-based care?
Membership provides structure for:
- regular follow-up
- monitoring
- continuity
- adjustment of care over time
It is not a guarantee of treatment, but a framework for responsible long-term care.
How is membership determined?
Membership eligibility and series placement are determined after medical evaluation and provider recommendation.
Insurance, Payments, and Billing
Do you accept insurance?
Insurance acceptance varies by service. Our team can help clarify coverage and options prior to your visit.
Do you offer self-pay options?
Yes. Self-pay options are available for certain services.
Will I know costs before treatment?
We aim to provide transparency whenever possible and will review estimated costs before proceeding.
Privacy, Medical Care, and Safety
Is my information private?
Yes. We follow HIPAA and applicable privacy regulations to protect your health information.
Is The Y Factor a primary care provider?
No. We do not replace primary care. We focus on men’s health specialties and collaborate or refer when appropriate.
What if my condition requires care you don’t provide?
If needed, we will discuss appropriate referrals to ensure continuity and safety.
Still Have Questions?
Your consultation is the best place to discuss individual concerns in detail.
Book an appointment to speak with our clinical team.